Shipping costs are calculated at checkout. We offer free shipping on orders within the Netherlands and Belgium.

Yes, we ship worldwide! Shipping costs and delivery times vary by country.

Once your order has been shipped, you'll receive an email with a tracking link.

You can easily locate your order number in the following places:
1. Confirmation email: Your order number will be included in the confirmation email you received after placing your order. Please refer to this email for quick access to your order number.

2. Order-related emails: Each email related to your order, such as shipping updates or delivery notifications, will also include your order number. Please check these emails for easy reference.

3. Order page in your account: If you created an account during the checkout process, you can log in and visit the order page. Your order number will be displayed there for your convenience. Please note that the order number is typically an 8-digit number.

We offer the following payment methods for your convenience when shopping with us online:
Mastercard, VISA, Klarna, IDeal, Bancontact, American Express, PayPal, Apple Pay, Google Pay, Shop Pay.

Please note that we only charge credit and debit cards once the order is shipped. To ensure the security of your transaction, the name and address provided during the checkout process must match the information associated with the credit card used for payment. It is important for us to verify this information. Therefore, we reserve the right to cancel any order that does not meet these criteria.

If your package is delayed or lost, please check your tracking link and contact the carrier first. If you need further help, reach out to us!

We’re sorry for the inconvenience! Please email us with your order number and photos of the issue, and we’ll make it right.

Yes, you can return your order within 14 days of receiving it, as long as the items are unworn and in their original condition. You can start the return process by sending us an email. We will assist you form there! If you would like to exchange your order, please send us an email with the item you would like to replace it for.

If you wish to cancel your order, we understand the urgency and will do our best to accommodate your request. However, please note that our processing time is fast, which means the window for cancellations is relatively small. We recommend contacting our customer service team as soon as possible to initiate the cancellation process. Our dedicated agents will assist you further.

In case the cancellation cannot be processed in time, there's no need to worry. You have the option to decline the parcel upon its arrival or return it to us later. For detailed information regarding our return policy, you can refer to the specific section on our website, where you'll find all the necessary details.

Yes, return shipping costs are the customer’s responsibility unless the return is due to our mistake.

Check out our Size Guide on the product page or reach out to us for personalized advice!

Our pieces are made from high-quality, durable materials that are designed to last. You can find fabric details on each product page.

To keep your pieces in the best condition, check the care label inside the garment or visit our Care Guide on the product page.

DB The Label is based in The Netherlands, but we ship worldwide.

Right now, we’re an online-only brand, but we’re always looking for new ways to connect with you!