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Privacy Policy

Privacy Policy – DB The Label

At DB The Label, we value your privacy and the protection of your personal data. In this privacy policy, we explain which data we collect, why we do so, and how we handle it. This policy applies to all services, products, and communications from DB The Label.

  1. Who is responsible for your data?

DB The Label
83836977
Basicweg 15D
info@dbthelabel.nl
+31 6 16 14 37 07

  1. Which data do we collect?

We only collect data necessary to provide you with the best possible service. This may include:

  • Identification data – such as your name, email address, phone number, and delivery address.

  • Payment data – such as your payment method (e.g., iDEAL, credit card). We do not store full bank or card details.

  • Communication data – such as emails or messages you send us.

  • Usage data – such as your IP address, browser data, and browsing behavior on our website.

  • Device data – such as your device type, operating system, and application version when accessing our services through an app or mobile device.

  1. Why do we collect your data?

We use your data for the following purposes:

  • To process and deliver your order.

  • To inform you about your order and respond to service inquiries.

  • To provide you with a personalized shopping experience based on your preferences.

  • For marketing purposes, such as sending newsletters, special offers, and product recommendations (only if you have given consent).

  • To improve our website by analyzing usage patterns and ensuring our services are operating efficiently.

  • To prevent fraud and ensure the security of our services and website.

  1. Do we share your data with others?

We only share your data with third parties when necessary for our services. This includes:

  • Payment services – such as Stripe, iDEAL, or credit card companies, for processing payments.

  • Delivery services – such as PostNL or DHL, for shipping and order tracking purposes.

  • Marketing tools – such as Klaviyo, Google Analytics, Facebook Pixel, or other third-party services, to send personalized marketing communications or analyze website traffic. (Data is anonymized where possible to protect your privacy).

  • Legal obligations – we may share your data if required by law or to protect our legal rights.

We enter into data processing agreements with all third parties to ensure your privacy is protected.

  1. How long do we keep your data?

We do not keep your data longer than necessary. Specifically:

  • Order data: 7 years (required by tax legislation for tax reporting purposes).

  • Newsletter data: Until you unsubscribe from the newsletter.

  • Correspondence: Up to 1 year after the last contact.

  • Marketing data: Until you withdraw your consent or object to the processing of your personal data.

  1. How do we protect your data?

We take appropriate technical and organizational measures to protect your data from loss, misuse, and unauthorized access. For example, we use:

  • SSL connection (https) – to ensure secure communication on our website.

  • Encrypted storage – to protect your data from unauthorized access.

  • Restricted access rights – only authorized personnel have access to your personal data.

  • Regular security audits – to assess and improve our data protection measures.

  1. International Data Transfers

In some cases, we may transfer your data to countries outside the European Economic Area (EEA). If we do so, we ensure that the data transfer is protected by appropriate safeguards, such as standard contractual clauses or other mechanisms that comply with the General Data Protection Regulation (GDPR).

  1. What are your rights?

You have the following rights regarding your personal data:

  • Right to access: You can request a copy of the personal data we hold about you.

  • Right to correct: You can request us to correct any inaccurate or incomplete data.

  • Right to delete: You can request that we delete your data, subject to any legal obligations we may have to retain it.

  • Right to restrict processing: You can request a restriction on how we process your data in certain circumstances.

  • Right to object: You can object to the processing of your personal data, especially for direct marketing purposes.

  • Right to data portability: You can request that we transfer your personal data to another service provider in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at info@dbthelabel.nl. We will respond to your request within 30 days.

  1. Cookies

We use cookies to ensure our website functions properly, enhance your browsing experience, and for marketing purposes. Cookies are small text files stored on your device when you visit our website. We use the following types of cookies:

  • Strictly necessary cookies – required for the basic functionality of our website.

  • Performance cookies – used to analyze the performance of our website and improve user experience.

  • Functionality cookies – used to remember your preferences and settings to provide a personalized experience.

  • Targeting cookies – used for marketing and advertising purposes, such as retargeting ads and analyzing your browsing behavior.

For more detailed information on the cookies we use and how to manage them, please refer to our Cookie Policy.

  1. Changes to this policy

We may update this privacy policy from time to time. The most recent version is always available on our website. In case of significant changes, we will notify you via email or post an announcement on the website.